Chat With Us Live
Some of the things we have done to make our website more accessible
We have worked hard to make sure that our website can be used by as many people as possible. For instance we have built-in some quick methods to change how you can view our website. We have also included general help on this page for all visitors to our website. This is because making our website accessible is important to us not only for legal reasons such as complying with the Equality Act 2010, but for ethical ones too.
For people who…
Prefer a medium or high contrast
Some people find it easier to read a web page if there is a higher contrast between the background and the text. We have built this function in to our website so that if a visitor selects a different contrast all our web pages will remain in that view during the same session providing the user has “accepted cookies”.
At the top of our web pages you will see the contrast buttons. They represent different screen views. If you click on these you will be able to view our website using a different set of colours. The middle button with a brown background will give you a medium colour contrast between the background and the text; the button with the black background on the right will give you a high contrast between the background and the text; and the cream on the left will take you back to the original (default) view.
If you prefer to completely personalise the contrast for all websites, you can change the settings in your browser, or on your computer system. These settings will remain until you next change them – should you feel the need to do so.
For people who prefer to use the keyboard to navigate
Some people have restricted mobility and find using a mouse quite difficult for various reasons so we have made sure our website can be navigated by someone who only uses a keyboard.
Pressing the tab key allows you to move forward on each page through the menus, links and text boxes requiring input from you - and pressing the shift and tab key allows you to move back. The arrow keys on the keyboard will enable you to scroll up and down and left or right.
When you land on a drop down box with a series of options you will have to use the Alt key and a down, or up, arrow to make your selection before pressing Enter.
We have designed our website so that when you use the tab key you can easily see where you are currently focussed. You can also check where you have landed by looking on the left at the bottom of your computer screen (the status bar).
For people who find it very distracting if images keep changing
Some people find it very distracting to have a set of images on screen which change every now and again. We have ensured that any pages which have a slideshow do not cycle through images automatically. You can use the radio buttons at the bottom right corner of any slideshow to move to the next or the previous image.
When things don’t work as they should
We have worked hard to ensure that our website meets current accessibility guidelines, and we have done our best to consider all our visitors’ needs. We have endeavoured to make all the pages on our website conform to Success Criteria Double A of the Web Content Accessibility Guidelines (WCAG) 2.0 published by the World Wide Web Consortium. These guidelines are the internationally recognised benchmark for building Accessible websites.